ITSM Business Benefits

As a business owner/entrepreneur, you don’t always have the time or the knowledge to get an IT solution in place, nor recover from failure. That’s where IT Service Management (ITSM) comes in.

Having Evolv Networks as your IT partner while you are concentrating on growing your business, will reduce business risk and give you IT support at your fingertips.

How do we do that? Simple, with the proactive delivery of service, instead of the reactive IT services which have been around for decades.

We take care of networks, servers, internet, security, compliance, backups, hardware, software licensing and more at a fixed monthly cost, using technologies such as remote monitoring and automation.

Hardware

The Challenge

Low quality hardware leads to early failures. The best concepts aren’t going to get very far without proper hardware.

The Solution

Evolv Networks conducts hardware & software audits to assist you to obtain the best hardware for your business with extended warranties.

Software

The Challenge

Sadly, it’s easy to unknowingly purchase unlicensed software which results in downtime and huge fines.

The Solution

As your IT Partner, we assist to ensure you are fully compliant with all software licence agreements.

IT Maintenance

The Challenge

Unplanned and frequent downtime due to insufficient IT maintenance.

The Solution

As your Managed Service Provider, we reduce business risk by performing continuous maintenance on your system and fix any potential issues.

Backup and Storage

The Challenge

Substandard backup capability and insufficient data storage space lead to disastrous data loss and can severely incapacitate your business.

The Solution

Our Business IT solutions include automation of your back-up system and data storage that is tested regularly to ensure that your data is safe.

Security

The Challenge

Lack of security means you’re vulnerable and susceptible to ransomware and viruses.

The Solution

Evolv Networks provides your business with the necessary security and protection against malicious encryption.

Compliance

The Challenge

As a registered trading entity, there are many rules and regulations you need to comply with. Owners/directors are responsible for ensuring the business is compliant with legislation and will be held accountable if found in contravention.

The Solution

We  ensure you comply with all required legislation by implementing an automated system that provides data leakage protection, encryption of documents, retention management and various other security measures.

Continuity

The Challenge

Outages on systems and hardware are common and can cause havoc. You cannot provide excellent customer service when your telephones are down, your internet off or the power is out.

The Solution

We have several remote monitoring IT solutions, from cloud-based PABX to multiple internet mediums, dual backup power supplies and more, to ensure that your business experience little disruption.

Disaster Recovery

The Challenge

Do you know what effect something like fire, theft, ransomware or flood damage can have on your bottom line? Your business can be left stranded with your customers moving on. Data can be lost or take days to restore.

The Solution

We store data offsite, secure from ransomware and implement recovery plans to bring critical systems back online speedily.